Chronologically ordered list of notable changes for TrustHub releases, starting from version 1.7

2.8.1 - 2024-06-19

  • Login/Register: Integrated CAPTCHA verification in the login/registration form.
  • Decision Engine: Fixed an issue that could, in some cases, lead to an incorrect Date of Expiry TrustFactor decision

2.8.0 - 2024-06-11

  • Document Liveness- the latest release includes an upgraded document liveness module, significantly enhancing the accuracy and reliability of our identity verification process.
  • Company Settings:
    • we have introduced paging and basic filters to the user list under Team and Projects, making it easier to manage and navigate.
    • Team: you can now disable users directly from the Team settings.
  • Dashboard Statistic- Sessions per Day timeline has been improved, with the axis now normalized for better data representation.
  • Bug Fixes- this release also includes various bug fixes to improve overall system performance and stability.

2.7.3 - 2024-05-22

  • Session Audit (Audit Trail) - Logging of Manual Accept/Reject and session delete actions has been added.

2.7.2 - 2024-05-07

  • Document Recognition: The latest release features an upgraded document recognition module, significantly enhancing the accuracy and reliability of our identity verification process.

2.7.1 - 2024-04-18

  • Session Audit (Audit Trail) - Enhanced session audit details by adding browser name and version, improving tracking accuracy.
  • Dashboard Statistics Improvements:
    • Sessions Per Day Timeline - Launched a new timeline chart on the Dashboard to display daily session counts, enhancing activity monitoring.
    • Time Period Selection - Introduced a dropdown on the Dashboard for selecting specific time periods for statistics, with options including: Last 7 days, Last 14 days, Last month.
  • Bug Fix - Fixed an error where entering UPPER case project names in the theme creation/edit tool triggered an error message.

2.7.0 - 2024-04-10

  • Session Audit (Audit Trail) - Introducing a new feature: the Session Audit (Audit Trail). This comprehensive tracking system captures the user’s journey from session initiation to completion, including all retakes, errors, and details about the operating system (OS), OS version, and now the type of device used (desktop, mobile, tablet). This feature is designed to provide in-depth insights into the user experience, now accessible directly from the customer dashboard for enhanced monitoring and troubleshooting.
  • Multi-Factor Authentication Update - In our ongoing efforts to improve security and user experience, the two-factor authentication process now utilizes the domain name instead of general statement during the code generation step. This update ensures a more intuitive and seamless authentication process for users.
  • Login & Registration bugfix - We have addressed and resolved an issue where users' first names and last names were sometimes not properly saved during the registration or login process. This fix guarantees that user information is accurately captured and maintained, improving the overall reliability of our platform.

2.6.0 - 2024-03-21

  • QR code to start the session- enhanced scan reliability and faster readability.
  • The result screen has been reworked to enhance user experience and efficiency:
    • VIZ, MRZ, and Barcode details are now consolidated on a single page for straightforward comparison;
    • supplemented with additional information such as document type, country, and session dates, providing a more comprehensive overview.
  • Additional webhooks have been implemented to enhance real-time communication and workflow efficiency:
    • a webhook to notify users about the initiation of a new session;
    • a webhook to alert users when the applicant actually starts the session.
  • The /api/v1/face/verify endpoint has been implemented to facilitate one-to-one face matching as a distinct feature, extending its utility beyond the enrollment process.
  • Minor bug fixes and improvements have been implemented to enhance stability and performance.

2.5.0 - 2024-03-12

  • Introduced role management features, including role-based access and user deletion.

2.4.0 - 2024-03-06

  • Enhanced performance and accuracy of Face Verification and Passive Liveness TrustFactors, featuring notable advancements in both speed and precision.
  • Refined Cross-check TrustFactor, achieving improved accuracy for more reliable verification.
  • Introduced Age Estimation feature, offering calculated age values accessible on the result screen and retrievable via API (face/result).

2.3.1 - 2024-02-15

  • MRZ Validity TrustFactor introduced. (switched of by default). Checks if Machine Readable Zone (MRZ) field is valid (contains proper check digits etc).
  • First name, last name & job title fields are being collected during registration.
  • Middle name is being extracted (if exists).

2.3.0 - 2024-01-31

  • Webhook Signing: Added an option to enable/disable webhook signing with the API password. This feature enables users to confirm the authenticity of the content received via webhooks. For configuration details, please refer to the Integration - Webhooks - [Add] - “Is signed” field for the switch.
  • Improved “Date of Expiry” TrustFactor: Enhanced the accuracy of the date expiry field detection and processing for this TrustFactor.
  • Minor Improvements and Bug Fixes: Conducted various incremental updates and resolved known issues for improved system performance and user experience.

2.2.0 - 2024-01-26

  • “Forgot Password” Feature: Easy password reset for users.
  • Improved Cross-Check: Enhanced accuracy for cross-referencing data.
  • Project Identifier in Web Hooks: projectId attribute added to webhook payload.
  • Deletable Colour/Logo Themes: Option to remove custom themes.
  • Introduction Screen Update: Clarified text for user guidance.
  • Customer Dashboard: Optimized face preview in the session result screen.
  • Germany country code (country) returned as ISO 3166-1 alpha-3 code - “DEU” (instead of “D”)

2.1.0 - 2024-01-17

  • Customer Dashboard: Now offers the ability to upload your company logo for use in web enrollment.
  • Customer Dashboard: Supports multiple themes - customize colors and logos for each theme.
    • See the /api/v1/enrollment/initialize endpoint for details on using the WebEnrollmentTheme request parameter (refer to the “Create a new enrollment session” section in our documentation).
    • The Customer Dashboard’s ‘Sessions’ - [Generate link] function now includes theme selection feature.
  • Customer Dashboard: Countries/Documents Whitelist - specify the countries and document types eligible for the onboarding process.
    • Users will encounter a notification screen during onboarding if their document or country is not permitted.
  • API Swagger documentation updated (OAS3).
  • Minor UI improvements.

2.0.0 - 2024-01-10

  • Company/Project/Team Management
    • Company: a logical unit that encompasses multiple Projects and includes an attribute called “Team”.
    • Project: a logical unit with a separate set of configurations, such as API keys, workflow, colors, logos, webhooks, etc. It is part of the “Company” entity and operates as a separate tenant.
    • Team: a group of accounts working on Projects linked within a Company. Access rights are controlled at the “Project” level; that is, if an account is not invited to a specific project, they will not have access to it.
  • Significant enhancements to our core engine have improved the accuracy and reliability of our identity verification results, with notable improvements in Face Verification and Liveness Detection.
  • The “Generate Link” option now includes functionality to pass an external ID as a parameter.
  • A Help Center link has been added in the Dashboard UI.
  • We now calculate and display the strength of a provided password in the user registration flow and the change password form for projects.
  • Status polling now executes a request only after the previously executed request has been completed (also, the polling time has been changed to 5 seconds).


  • The “Generate Link” button was in the wrong place for some resolutions (for example, 2560x1440).
  • The “Switch Camera” buttons should be visible in both the document and selfie steps.
  • The “First Name” & “Last Name” fields are missing for the USA DRIVING_LICENSE due to duplicate “Date of Birth” fields.

1.8.1 - 2023-11-17

  • Customer Dashboard- Sessions- Session Results: Ensure that document images are prioritized and appear at the beginning of the image list.
  • Customer Dashboard- Sessions- Session Results: Provide a feature to allow users to view their original, uncropped selfie image.

1.8.0 - 2023-11-01

  • Release of Web Capture components - improvements in user experience / functionality
  • Option to remove the “Continue on this device” functionality in iFrame.

1.7.0 - 2023-10-20

  • Retake selfie capture if low-quality check fails during face liveness verification
  • Support for Barcode ICAO 9303 (2006) recognition
  • Improvements in document detection